Maintenance Agreement

DataSoft Solutions also offers a fixed-cost annual maintenance contracts. In which we provide customers unlimited phone, remote and onsite service. It is almost same as you have a full time engineer working for you. Whether you have in-house engineer and need extra hands for support or you don’t have any and need someone to take care of all network related issues, DataSoft Solutions provides a cost effective support contract which will cover almost everything, such as providing ongoing maintenance for Software Applications, Databases, Servers, Desktops, Printers, Firewalls and network switches. We provide an attractive alternative to providing in-house maintenance for physical IT assets. Here at DataSoft Solutions, we have the resources to fulfill almost all your IT related need and we ensure that your business assets are covered in the manner that you need.

Whether you need ongoing maintenance on Software Databases or System related, we have the multitude of both. Having a maintenance agreement with us will save you more than almost 50% cost annually. For example, we provided maintenance on your existing Databases, our software engineers will analyze your existing Databases & .NET applications, analyze your requirement, based on that we will propose you a cost effective fixed annual cost, similarly our system engineers will take the inventory of on-site printers, servers, desktops, switches, firewall and network infrastructure, based on which we will provide a fixed cost solution for a period of one year. This will not only include all parts and labor but also guaranteed a fast response time. Our over the phone response time for an emergency situation is less than 30 minute and in most cases it is almost instance, and our response time for onsite emergency is within 2-3 hours. By selecting this program you will have a number of advantages, such as you can spend your valuable time on business productivity and DataSoft Solutions IT staff will take care of systems related issues, we will perform routine printer maintenance, Server maintenance, database maintenance and also perform updates when necessary. It will also be easy for you to assign an annual cost of your IT budget. In addition to this, if any repair is taking longer time than it is expected, we will provide you a loaner system until the device is fully repaired.

Of course, we are not limited to these arrangements only; we also offer several other types of programs that may fit perfectly according to your needs. You can also customize other programs that will fit according to your budget. Please contact one our highly knowledgeable staff to help analyze your requirement and based on which we will provide you a cost effective fixed cost annual solution.